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Servicing Representative at Unlock Technologies, Inc. - ApplyBlast

Servicing Representative

Unlock Technologies, Inc.

10 days ago

Tempe, Arizona, United States

Hybrid

Full Time

Junior

1 applicant

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About this role

The Servicing Representative role focuses on resolving customer inquiries and managing complex servicing cases such as refinances, property sales, and buyouts. The position involves coordinating with title agents, escrow officers, and loan officers to ensure smooth transactions while monitoring homeowner financial health. Additionally, the role contributes to workflow enhancements, CRM system improvements, and data analysis to optimize processes and customer satisfaction.

Responsibilities

Resolve customer inquiries related to mortgage operations and Home Equity Agreements
Oversee end-to-end servicing events including refinances, buyouts, and home sales
Monitor homeowner financial health and ensure compliance with servicing guidelines

Skills

About Unlock Technologies, Inc.

unlock.com

Headquarters

Tempe, Arizona, United States

Company Size

51-200 employees

Founded

2019

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Unlock is a home-finance company that offers Home Equity Agreements (HEAs) to help homeowners turn home equity into cash without taking on monthly payments. Customers receive a lump-sum payout in exchange for a share of future changes in their home's value, giving flexible access to funds for things like debt consolidation, renovations, or other needs. Positioned as an alternative to traditional mortgages or HELOCs, Unlock emphasizes preserving monthly cash flow and financial flexibility. Applications and funding are handled digitally to streamline the process for homeowners.