Parafin
The Servicing Specialist supports small business merchants by providing a positive payment experience and resolving payment-related issues. This role involves investigating payment processing problems, managing disputes, and monitoring transactions for fraud indicators to ensure full payment collections. The specialist collaborates with internal teams to build feedback loops and improve merchant experience processes.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2020
Parafin is a fintech partner that builds financing programs for platforms, delivering seamless, flexible access to capital for small businesses. Its platform-friendly financing embeds lending into partner ecosystems, giving merchants the working capital they need to grow with confidence. Parafin focuses on scalable, platform-native lending that fits into existing workflows, reducing friction for operators and borrowers alike. The company helps platform operators enable growth by making financing accessible where businesses already engage.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Parafin.
66% above the average for this role