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© All Rights Reserved. ApplyBlast.com
United Wholesale Mortgage
A Workforce Management & Call Routing Specialist oversees staffing, scheduling, and telephony optimization within a mortgage servicing contact center. This role involves managing forecasting, real-time queue operations, and the Callabrio platform to ensure efficient call handling and regulatory compliance. The specialist acts as a key partner to leadership in aligning staffing models with customer demand and business objectives.
Headquarters
Pontiac, Michigan, United States
Company Size
5001-10000 employees
Founded
1986
United Wholesale Mortgage partners with independent mortgage brokers to help them provide unparalleled client experience, best-in-class turn times, and competitive rates
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for United Wholesale Mortgage.
United Wholesale Mortgage didn’t post a salary, so this is our estimate from similar listings.
282% above the average for this role