Shared Services Collections Associate

The Shared Services Collections Associate ensures customer invoices are settled correctly and on time while managing the resolution of cash collection issues within the Shared Services Customer to Cash team. The role focuses on driving service excellence, handling collections and aged debt activities, and collaborating with internal departments and third-party agencies to enhance process effectiveness. This position requires maintaining accurate collection records, ensuring compliance with internal controls, and proactively resolving collection-related issues to support business requirements.