Shift Lead (Key Holder)

This role at Sandbox VR is a guest-facing position in a location-based virtual reality entertainment venue. The job centers on guiding customers through an immersive VR experience from arrival to departure while maintaining a fun, welcoming environment. It also includes operating and maintaining VR equipment and ensuring the venue remains clean, organized, and aligned with brand standards. The position carries shift leadership responsibilities, including opening/closing, coaching team members, and supporting consistent guest service quality.