Shift Lead | Upper East Side
Blank Street(1 month ago)
About this role
A Shift Lead at Blank Street is a player-coach who works alongside cafe teams to deliver high-quality coffee and exceptional customer experiences. The role supports the General Manager in daily operations, helps train new employees, and represents the brand in the neighborhood. The Shift Lead also contributes to local sales and marketing initiatives while ensuring safe opening/closing and operational standards are met.
Required Skills
- Cafe Culture
- Customer Service
- Coffee Knowledge
- Equipment Knowledge
- Decision Making
- Multi-Tasking
- Communication
- Customer Relations
- High Volume
- Brand Representation
+7 more
Qualifications
- NYC Food Protection Certificate (DOH Card)
- Authorized To Work In U.S.
About Blank Street
blankstreet.comBlank Street Coffee is a fast‑growing specialty coffee company that operates small‑format neighborhood cafés and kiosks serving espresso, coffee, and seasonal drinks and pastries. The brand emphasizes a mobile‑first ordering experience, simple affordable menus, and quick pickup to fit urban routines. Blank Street pairs design‑forward shop concepts with social media‑driven marketing as it expands across U.S. and international markets.