Shift Lead
Insomnia Cookies(28 days ago)
About this role
The Shift Leader at Insomnia Cookies’ UNC-Asheville location oversees bakery operations during assigned shifts, ensuring a smooth and productive environment day or night. The role focuses on guiding the in-store team, maintaining store standards, and supporting a fun, guest-focused atmosphere. This position helps uphold the brand’s in-bakery experience while supporting a rapidly growing company known for late-night cookie delivery. The Shift Leader also acts as a key liaison between crew members and store leadership.
Required Skills
- Customer Service
- Order Building
- Suggestive Selling
- Baking Operations
- Team Leadership
- Task Delegation
- Staff Training
- Coaching Skills
- Point Of Sale
- Cash Handling
+7 more
About Insomnia Cookies
insomniacookies.comInsomnia Cookies is a bakery and delivery company that specializes in delivering warm cookies, cookie cakes, and other desserts late into the night—delivery available daily until 3 AM. They operate retail storefronts and a delivery network (often near college campuses) and provide online ordering, app-based ordering, pickup, and catering. The brand emphasizes fresh, warm-baked treats, rotating and seasonal flavors, and convenience with order tracking and promotions. Insomnia has expanded to multiple U.S. markets, targeting late-night cravings and celebratory occasions.
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