About this role
The Shift Leader at Insomnia Cookies in Miami oversees bakery operations during their shift, ensuring excellent customer service, team management, and safe food handling. They lead a team of cookie crew members while supporting store standards, and contribute to a fun and productive environment. The role involves hands-on leadership in a fast-paced bakery setting.
Required Skills
- Customer Service
- Point of Sale Systems
- Leadership
- Food Safety
- Team Management
- Communication
- Time Management
- Baking
- Cash Handling
- People Skills
About Insomnia Cookies
insomniacookies.comInsomnia Cookies is a bakery and delivery company that specializes in delivering warm cookies, cookie cakes, and other desserts late into the night—delivery available daily until 3 AM. They operate retail storefronts and a delivery network (often near college campuses) and provide online ordering, app-based ordering, pickup, and catering. The brand emphasizes fresh, warm-baked treats, rotating and seasonal flavors, and convenience with order tracking and promotions. Insomnia has expanded to multiple U.S. markets, targeting late-night cravings and celebratory occasions.
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