Shift Lead

The Shift Lead role involves performing duties of a Client Services Coordinator or Vet Assistant while assisting the Practice Manager or Chief of Staff in guiding the team to maximize hospital productivity and profitability. This position ensures effective communication with clients and internal stakeholders, provides day-to-day supervision, and fosters an environment that delivers quality, efficient veterinary care. The role focuses on achieving practice priorities, building culture, and ensuring compliance with all protocols and procedures.