Oracle
Leads and supervises a team responsible for providing customer service excellence to Molina members and providers, ensuring issues are addressed fairly and effectively in alignment with company values. The role involves managing escalations, addressing complex member inquiries, and supporting continuous quality improvement initiatives to enhance the member and provider experience. This position requires strong leadership, compliance with regulatory requirements, and the ability to drive performance and financial outcomes within the support center.
Oracle Corporation is a multinational technology company that builds enterprise software, cloud infrastructure, and engineered systems for large organizations. Best known for the Oracle Database, the company also offers a broad portfolio of enterprise applications (ERP, HCM, CX), analytics, middleware, Java, and hardware, plus Oracle Cloud Infrastructure (OCI) with SaaS, PaaS, and IaaS services. Oracle supports customers through consulting, managed services, and global technical support to migrate and modernize mission‑critical systems. Enterprises choose Oracle for its integrated stack, scalable performance, and enterprise‑grade security and reliability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oracle.
Shift Lead
Molina Healthcare
Shift Lead
Molina Healthcare
Level I Support Center Customer Service Representative
Molina Healthcare
Level II Support Center Customer Service Representative
Molina Healthcare
Level II Support Center Customer Service Representative
Molina Healthcare
Level II Support Center Customer Service Representative
Molina Healthcare