Shift Lead

The Shift Lead is responsible for managing the operations of a shift and leading the on-shift crew to execute the company's mission of inspiring a community of kindness through a revolutionary coffee experience. This role involves providing correction, encouragement, and guidance to the team to maintain the integrity of values, product, and service in the Manager's absence. The Shift Lead exemplifies company values and culture while serving as a reliable leader for the team during stressful situations.