Shift Leader (PM SHIFT ONLY)
Insomnia Cookies(1 month ago)
About this role
The Shift Leader role at Insomnia Cookies’ Phoenix location oversees bakery operations during assigned shifts to ensure a smooth, efficient, and enjoyable customer experience. This position acts as the on-duty leader, coordinating staff activities, managing the flow of business, and maintaining brand standards. The Shift Leader supports overall store leadership by helping create a productive, safe, and fun work environment while upholding company procedures and guest satisfaction.
Required Skills
- Customer Service
- Shift Supervision
- Cash Handling
- Team Leadership
- Task Delegation
- POS Systems
- Time Management
- People Management
- Food Safety
- Baking Operations
+8 more
About Insomnia Cookies
insomniacookies.comInsomnia Cookies is a bakery and delivery company that specializes in delivering warm cookies, cookie cakes, and other desserts late into the night—delivery available daily until 3 AM. They operate retail storefronts and a delivery network (often near college campuses) and provide online ordering, app-based ordering, pickup, and catering. The brand emphasizes fresh, warm-baked treats, rotating and seasonal flavors, and convenience with order tracking and promotions. Insomnia has expanded to multiple U.S. markets, targeting late-night cravings and celebratory occasions.
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