Shift Leader

Insomnia Cookies(2 months ago)

Kent, OHOnsitePart TimeMedior$28,000 - $28,000Retail Operations

About this role

The Shift Leader at Insomnia Cookies’ Kent State University location oversees bakery operations during assigned shifts. The role involves guiding the in-store team, ensuring a smooth guest experience, and maintaining store standards. Shift Leaders are responsible for operational oversight, including production flow and cash management, while contributing to a fun, energetic work environment.

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Required Skills

Customer Service
Food Preparation
Team Leadership
Task Delegation
Cash Handling
POS Systems
Time Management
People Management
Communication
Training Coaching

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About Insomnia Cookies

insomniacookies.com

Insomnia Cookies is a bakery and delivery company that specializes in delivering warm cookies, cookie cakes, and other desserts late into the night—delivery available daily until 3 AM. They operate retail storefronts and a delivery network (often near college campuses) and provide online ordering, app-based ordering, pickup, and catering. The brand emphasizes fresh, warm-baked treats, rotating and seasonal flavors, and convenience with order tracking and promotions. Insomnia has expanded to multiple U.S. markets, targeting late-night cravings and celebratory occasions.

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