Shift Leader
Insomnia Cookies(1 month ago)
About this role
The Shift Leader at Insomnia Cookies’ Akron location oversees bakery operations during assigned shifts, ensuring an excellent in-store experience for guests. The role involves supervising the cookie crew, maintaining store standards, and supporting store leadership. This position contributes to a fun, fast-paced environment while helping drive productivity and consistent service quality.
Required Skills
- Customer Service
- Quality Assurance
- Shift Supervision
- Team Leadership
- Task Delegation
- Staff Training
- Staff Coaching
- Cash Handling
- POS Systems
- Time Management
+8 more
About Insomnia Cookies
insomniacookies.comInsomnia Cookies is a bakery and delivery company that specializes in delivering warm cookies, cookie cakes, and other desserts late into the night—delivery available daily until 3 AM. They operate retail storefronts and a delivery network (often near college campuses) and provide online ordering, app-based ordering, pickup, and catering. The brand emphasizes fresh, warm-baked treats, rotating and seasonal flavors, and convenience with order tracking and promotions. Insomnia has expanded to multiple U.S. markets, targeting late-night cravings and celebratory occasions.
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