Shift Leader
Insomnia Cookies(1 month ago)
About this role
The Shift Leader at Insomnia Cookies' Old Town Chicago location oversees bakery operations during assigned shifts, ensuring a smooth, efficient, and enjoyable experience for guests and staff. The role involves supervising the cookie crew, maintaining store standards, and managing cash and safety procedures. This position supports store leadership in executing company procedures and fostering a fun, team-oriented environment. It is a hands-on role in a fast-paced late-night bakery and delivery concept.
Required Skills
- Customer Service
- Product Quality
- Shift Operations
- Team Supervision
- Task Delegation
- Training Coaching
- Communication
- Time Management
- People Skills
- Point Of Sale
+9 more
About Insomnia Cookies
insomniacookies.comInsomnia Cookies is a bakery and delivery company that specializes in delivering warm cookies, cookie cakes, and other desserts late into the night—delivery available daily until 3 AM. They operate retail storefronts and a delivery network (often near college campuses) and provide online ordering, app-based ordering, pickup, and catering. The brand emphasizes fresh, warm-baked treats, rotating and seasonal flavors, and convenience with order tracking and promotions. Insomnia has expanded to multiple U.S. markets, targeting late-night cravings and celebratory occasions.
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