Shift Leader
Insomnia Cookies(1 month ago)
About this role
The Shift Leader at Insomnia Cookies’ downtown Cleveland bakery oversees store operations during assigned shifts to ensure a smooth, productive, and fun environment. The role includes guiding the in-store team, supporting store leadership, and maintaining a safe, clean bakery for guests and staff. The Shift Leader helps uphold company standards while contributing to the brand’s late-night, cookie-focused guest experience.
Required Skills
- Customer Service
- Point Of Sale
- Team Leadership
- Time Management
- People Skills
- Cash Handling
- Task Delegation
- Food Safety
- Communication Skills
- Training Coaching
+4 more
About Insomnia Cookies
insomniacookies.comInsomnia Cookies is a bakery and delivery company that specializes in delivering warm cookies, cookie cakes, and other desserts late into the night—delivery available daily until 3 AM. They operate retail storefronts and a delivery network (often near college campuses) and provide online ordering, app-based ordering, pickup, and catering. The brand emphasizes fresh, warm-baked treats, rotating and seasonal flavors, and convenience with order tracking and promotions. Insomnia has expanded to multiple U.S. markets, targeting late-night cravings and celebratory occasions.
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