Shift Leader
Insomnia Cookies(20 days ago)
About this role
As a Shift Leader at Insomnia Cookies in Lawrence, KS, you take charge of the bakery operations during your shift, ensuring excellent customer service and quality products. Your role involves hands-on leadership, interacting with customers, and working closely with the Cookie Crew to maintain a fun and productive environment. You will predict business flow, manage operations, and support team training while promoting a positive workplace culture.
Required Skills
- Customer Service
- Team Leadership
- Communication
- Time Management
- Cash Handling
About Insomnia Cookies
insomniacookies.comInsomnia Cookies is a bakery and delivery company that specializes in delivering warm cookies, cookie cakes, and other desserts late into the night—delivery available daily until 3 AM. They operate retail storefronts and a delivery network (often near college campuses) and provide online ordering, app-based ordering, pickup, and catering. The brand emphasizes fresh, warm-baked treats, rotating and seasonal flavors, and convenience with order tracking and promotions. Insomnia has expanded to multiple U.S. markets, targeting late-night cravings and celebratory occasions.
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