Shift Leader
Insomnia Cookies(28 days ago)
About this role
A Shift Leader at Insomnia Cookies in downtown Cleveland is the on-duty leader for a retail bakery and delivery store, representing the brand during scheduled shifts. The role is part-time and customer-facing within a fast-growing national cookie bakery concept, working evenings and late-night hours to support store performance and guest experience.
Required Skills
- Customer Service
- Baking
- Cash Handling
- Team Leadership
- POS Systems
- Time Management
- Communication
- Food Safety
- Suggestive Selling
- Training
About Insomnia Cookies
insomniacookies.comInsomnia Cookies is a bakery and delivery company that specializes in delivering warm cookies, cookie cakes, and other desserts late into the night—delivery available daily until 3 AM. They operate retail storefronts and a delivery network (often near college campuses) and provide online ordering, app-based ordering, pickup, and catering. The brand emphasizes fresh, warm-baked treats, rotating and seasonal flavors, and convenience with order tracking and promotions. Insomnia has expanded to multiple U.S. markets, targeting late-night cravings and celebratory occasions.
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