Shift Leader

Insomnia Cookies(4 days ago)

Ann Arbor, MIOnsitePart TimeMedior$37,281 - $53,675 (estimated)Customer Service

About this role

Insomnia Cookies is seeking a Shift Leader at their UMich store in Ann Arbor, MI. The role involves leading the bakery team, providing excellent customer service, supporting store operations, and fostering a fun and productive environment during shifts. The position emphasizes hands-on leadership in a bakery setting with opportunities for growth within a reputable and expanding company.

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Required Skills

Customer Service
Point Of Sales
Team Leadership
Communication
Time Management
Food Safety
Cash Handling
Baking
Packaging
Team Support

About Insomnia Cookies

insomniacookies.com

Insomnia Cookies is a bakery and delivery company that specializes in delivering warm cookies, cookie cakes, and other desserts late into the night—delivery available daily until 3 AM. They operate retail storefronts and a delivery network (often near college campuses) and provide online ordering, app-based ordering, pickup, and catering. The brand emphasizes fresh, warm-baked treats, rotating and seasonal flavors, and convenience with order tracking and promotions. Insomnia has expanded to multiple U.S. markets, targeting late-night cravings and celebratory occasions.

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