Shift Leader
Insomnia Cookies(4 hours ago)
About this role
Insomnia Cookies is seeking a Shift Leader for their downtown Cleveland store to provide excellent customer service, support store operations, and lead a team during shifts. The role involves hands-on leadership in a fast-paced bakery environment, fostering a fun and productive atmosphere for staff and customers. The position offers flexible hours, growth opportunities, and various employee perks.
Required Skills
- Customer Service
- Point of Sale
- Team Leadership
- Food Safety
- Communication
- Time Management
- Retail Operations
- Cash Handling
- Baking
- Suggestive Selling
About Insomnia Cookies
insomniacookies.comInsomnia Cookies is a bakery and delivery company that specializes in delivering warm cookies, cookie cakes, and other desserts late into the night—delivery available daily until 3 AM. They operate retail storefronts and a delivery network (often near college campuses) and provide online ordering, app-based ordering, pickup, and catering. The brand emphasizes fresh, warm-baked treats, rotating and seasonal flavors, and convenience with order tracking and promotions. Insomnia has expanded to multiple U.S. markets, targeting late-night cravings and celebratory occasions.
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