Shift Leader

Insomnia Cookies(1 day ago)

Ann Arbor, MIOnsitePart TimeMedior$30,000 - $35,000Customer Service/Operations

About this role

Insomnia Cookies is seeking a dedicated Shift Leader at its UMich store, responsible for overseeing store operations during shifts, ensuring excellent customer service, and leading the Cookie Crew team. The role involves hands-on leadership in a fun, fast-paced environment, fostering teamwork and maintaining product quality.

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Required Skills

Customer Service
Point of Sale
Leadership
Communication
Time Management
Food Handling
Teamwork
Cash Handling
Baking
People Skills

About Insomnia Cookies

insomniacookies.com

Insomnia Cookies is a bakery and delivery company that specializes in delivering warm cookies, cookie cakes, and other desserts late into the night—delivery available daily until 3 AM. They operate retail storefronts and a delivery network (often near college campuses) and provide online ordering, app-based ordering, pickup, and catering. The brand emphasizes fresh, warm-baked treats, rotating and seasonal flavors, and convenience with order tracking and promotions. Insomnia has expanded to multiple U.S. markets, targeting late-night cravings and celebratory occasions.

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