Shift Leader

The Shift Leader oversees the daily operations of a Caribou Coffee store, partnering with General or Assistant Managers to ensure team engagement, guest satisfaction, and operational excellence. This role involves leading shifts, coaching staff on product knowledge and standards, managing administrative tasks like inventory and cash handling, and fostering an inclusive team culture. The position requires hands-on leadership to maximize sales, minimize waste, and maintain the store's visual presentation while addressing guest and team needs in real-time.