Shipping Agent Zaandam

The Shipping Agent in Zaandam handles the operational and administrative processing of air, road, and ocean freight shipments, ensuring accurate export documentation and compliance with regulations. The role involves daily communication with customers, carriers, and internal stakeholders, while serving as the first point of contact for drivers and visitors. The position requires proactive monitoring of shipments, process improvement, and adherence to KPIs and SLAs in a fast-paced logistics environment.