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Showroom Customer Service Representative at Ferguson Enterprises, LLC - ApplyBlast

Showroom Customer Service Representative

Ferguson Enterprises, LLC

5 months ago

3.3 on Glassdoor

Rancho Mirage, CA

Onsite

Full Time

Junior

0 applicants

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About this role

Ferguson is seeking a Showroom Customer Service Representative to assist customers on the showroom floor and support outside sales teams. This role involves engaging with walk-in clients, processing quotations, ensuring accurate order fulfillment, and maintaining strong relationships to drive business success.

Responsibilities

Assist customers on the showroom floor providing product information
Support outside sales associates to ensure customer needs are met
Perform administrative functions including timely quotations and order processing
Update customer contracts and coordinate deliveries with the warehouse
Answer sales calls for general information and build client relationships

Skills

About Ferguson Enterprises, LLC

ferguson.com

Headquarters

Newport News, Virginia, United States

Company Size

10001+ employees

Founded

1953

View Profile

Ferguson is a leading supplier of plumbing supplies, HVAC products, and construction materials, catering primarily to professional contractors and homeowners. With a commitment to high-quality products and exceptional service, Ferguson offers a wide range of items including pipes, valves, fittings, and various HVAC components. The company emphasizes convenience and accessibility through their comprehensive online platform, enabling customers to efficiently browse and purchase essential supplies for their projects.