SIPP Client Services Manager

Our Group(1 month ago)

HybridFull TimeManager$99,132 - $130,733 (estimated)Client Services

About this role

The SIPP Client Services Manager is a newly created leadership role within Vanguard’s UK Personal Investor direct-to-consumer platform, focused on supporting the firm’s retirement proposition. Based in Manchester, the role sits within the broader client services function and is critical to scaling the SIPP offering and advancing Vanguard’s retirement strategy. The position will help shape how pensions and retirement services evolve to deliver scalable solutions for investors.

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Required Skills

Leadership
Team Management
Client Services
Pension Legislation
Regulatory Compliance
Project Management
Process Optimisation
CRM
Telephony
Data Analytics

+5 more

Qualifications

About Our Group

vanguardjobs.com

New Relic is a cloud-native observability platform that helps developers and operations teams monitor, troubleshoot, and optimize applications, infrastructure, and digital customer experiences. It offers application performance monitoring (APM), distributed tracing, logs, metrics, infrastructure monitoring, synthetics, dashboards, and alerting, all unified in the New Relic One platform. The service ingests telemetry from across cloud-native and hybrid stacks, provides powerful query and visualization tools, and includes AI/ML-assisted insights to speed incident response and capacity planning. Organizations use New Relic to correlate metrics, traces, and logs in one place for real‑time visibility and faster troubleshooting.

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