Site Reliability Engineer II

The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues.

We are looking for a talented Site Reliability Engineer (SRE) with strong Java/Kotlin software engineering skills to join our team in Bengaluru, India. In this role, you will help enhance the reliability, resiliency, and operational excellence of mission-critical systems through software engineering, automation, observability, and proactive failure prevention. You will leverage modern engineering practices and emerging AI capabilities to improve incident diagnostics, accelerate recovery, automate operational workflows, and reduce service disruptions. Working alongside experienced engineers, you will contribute to building scalable, highly available systems that deliver exceptional experiences for our customers.