Encora

Site Reliability Engineer - Observability

Encora

5 days ago
USA
Onsite
Contract
Senior
0 applicants
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Encora
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About this role

A Senior Application Support Engineer (SRE) at Encora ensures the reliability, availability, and performance of mission-critical applications and platforms by managing incidents, performing root cause analysis, and collaborating with development and infrastructure teams.

Skills

Qualifications

2–5 years of experience in Tier 2 or Tier 3 IT support rolesStrong ability to analyze logs and codeExperience in application-focused support engineering or SRE rolesExcellent written and verbal communication skillsProficiency with observability tools
Encora

About Encora

encora.com

Encora is a global digital engineering and technology services company that helps businesses build and scale software products. The company provides services including software development, cloud engineering, data and AI solutions, quality engineering, and digital transformation for industries such as finance, healthcare, retail, and technology.

About Encora

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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