Site (Service) Manager
Spektrum(1 year ago)
About this role
Site-based Service Delivery Manager supporting NATO/NCI Agency operations in Sarajevo, responsible for oversight of operations and maintenance of communications and information systems across workspace, backend, and deployable CIS environments. The role represents the local point of contact to the client and host nation, ensures contract performance reviews, and manages onsite personnel and activities. The post supports secure NATO/EU networks and requires adherence to NATO standards and procedures.
Required Skills
- Project Management
- Service Delivery
- Operational Management
- Stakeholder Management
- Team Management
- L1 Support
- L2 Support
- ITIL
- PRINCE2
- Configuration Management
+2 more
Qualifications
- ITIL Foundation Certification
- PRINCE2 Practitioner Certification
- National Secret
- NATO Secret
About Spektrum
spektrum-group.comSpektrum Group is an international consulting and professional services firm that helps organisations grow and adapt through strategic advisory, digital transformation, and people solutions. With offices serving Spain and the UK, they combine creative thinking and data-driven approaches to deliver tailored programs across marketing, operations and talent. The company brands itself around the motto “Thinking differently to make a difference,” emphasizing innovative, outcome-focused partnerships. Spektrum positions itself as a hands-on partner for businesses seeking measurable commercial and organisational impact.
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