Skylofts Concierge - MGM Grand
Park Restaurant and Bar(1 month ago)
About this role
A Skylofts Concierge at MGM Resorts provides personalized, five-star service to VIP guests in Las Vegas, representing the brand's ultra-luxury standards. The role focuses on creating seamless, memorable stays by anticipating guest needs and delivering high-touch hospitality. The position contributes to overall guest satisfaction and loyalty through professional, courteous interaction and brand representation.
Required Skills
- Customer Service
- Reservations
- Itinerary Planning
- VIP Services
- Communication
- Problem Resolution
- Email Management
- Guest Relations
- Loyalty Enrollment
- Concierge Knowledge
Qualifications
- High School Diploma or GED
About Park Restaurant and Bar
mgmresorts.comMGM Resorts International (NYSE: MGM) is a global gaming, hospitality and entertainment company operating 31 hotels and casinos worldwide. Its integrated resorts combine gaming with hotels, dynamic meeting and convention spaces, live shows, dining and nightlife. MGM serves both leisure and business travelers and promotes direct bookings through its platform. The company positions itself as a provider of large-scale entertainment experiences and destination hospitality.
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