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© All Rights Reserved. ApplyBlast.com
Hackett
The SL Lead provides customer support and service while ensuring compliance with internal processes throughout the incident lifecycle. This role oversees and optimizes service quality processes, monitors team availability and skills, and coordinates daily technical support activities. The position also involves incident management, resource utilization monitoring, and maintaining incident management tools.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hackett.
Hackett didn’t post a salary, so this is our estimate from similar listings.
50% below the average for this role