SLA Returns Administrator
Evertz Microsystems Limited
About this role
The SLA Returns Administrator provides customer-facing administrative and operational support for SLA customers, coordinating repair shipments and ensuring SLA commitments are met while maintaining customer satisfaction.
Skills
Qualifications
About Evertz Microsystems Limited
evertz.comEvertz is a global supplier of hardware and software for the broadcast and media industries, providing end-to-end products for video transport, processing, control, and distribution. Its platforms and product lines — including NEXX, MAGNUM‑OS, VUE, DreamCatcher, SCORPION, VistaLINK, Studer audio and EQX/ENX systems — support live production, playout, media networking (SDVN/IP), multiviewers, remote production, optical transport, RF solutions, and direct‑to‑consumer workflows. Evertz combines modular broadcast hardware with software-defined control, monitoring and cloud/edge services (evertz.io, Ease Live) to enable scalable, IP‑native media infrastructures. Its solutions are used by broadcasters, production facilities and enterprise AV/government customers worldwide.
About Evertz Microsystems Limited
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$40k – $45k
per year