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© All Rights Reserved. ApplyBlast.com
Hackett
The SLA role provides customer support and service while ensuring compliance with internal processes throughout the incident lifecycle. This position oversees and optimizes service quality processes, monitors staff availability, and coordinates daily technical support activities. The role also involves internal quality assurance reviews, trend analysis, and maintaining incident management tools.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hackett.
Hackett didn’t post a salary, so this is our estimate from similar listings.