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© All Rights Reserved. ApplyBlast.com
Oracle
The Small Business Help Desk Representative serves as the first point of contact for internal and external customers, delivering exceptional service and first-level technical assistance primarily through phone interactions. This role requires strong critical thinking and phone skills to efficiently manage incoming calls, triage requests, and resolve issues accurately within defined service level agreements. The position is ideal for fast learners who can quickly apply training materials and leverage available resources to provide professional, timely support.
Oracle Corporation is a multinational technology company that builds enterprise software, cloud infrastructure, and engineered systems for large organizations. Best known for the Oracle Database, the company also offers a broad portfolio of enterprise applications (ERP, HCM, CX), analytics, middleware, Java, and hardware, plus Oracle Cloud Infrastructure (OCI) with SaaS, PaaS, and IaaS services. Oracle supports customers through consulting, managed services, and global technical support to migrate and modernize mission‑critical systems. Enterprises choose Oracle for its integrated stack, scalable performance, and enterprise‑grade security and reliability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oracle.
18% below the average for this role
Small Business Help Desk Representative
oraclecloudinfrastructure
Small Business Help Desk Representative
oraclecloudinfrastructure
Small Business Help Desk Representative
oraclecloudinfrastructure
Small Business Help Desk Representative
oraclecloudinfrastructure
Small Business Help Desk Representative
oraclecloudinfrastructure
Small Business Help Desk Representative
oraclecloudinfrastructure