nexthire.com
As a Technical Support Lead, you will manage the support team to ensure high-quality resolution of customer queries and maintain service level agreements. This role involves collaborating with engineering and product teams to improve the customer experience, handling escalations, and optimizing support operations through data analysis and process improvements.
Headquarters
Kuala Lumpur, Kuala Lumpur, Malaysia
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for nexthire.com.
nexthire.com didn’t post a salary, so this is our estimate from similar listings.
13% below the average for this role