SMB Care Representative
Uniti
About this role
A Kinetic SMB Care Representative manages inbound calls in a call center environment, addressing customer inquiries, billing issues, and product/service concerns. The role involves explaining products, updating customer accounts, and utilizing telephony technology to provide solutions. It offers remote work opportunities across the country.
Skills
About Uniti
uniti.comUniti is a U.S. telecom infrastructure company that designs, builds and operates high‑capacity fiber networks and connectivity services for carriers, enterprises and government/public‑sector customers. It provides dark fiber, lit services, fiber leasing and wholesale carrier‑grade transport alongside managed solutions like dedicated internet access, enterprise WANs, SIP trunking and hosted/VoIP voice. Uniti also supports verticals such as K–12 education (E‑Rate eligible), healthcare (HIPAA‑aware connectivity and telehealth backhaul) and municipal/federal clients with scalable, secure broadband and backhaul. Customers rely on Uniti for its extensive fiber footprint, carrier‑grade reliability and flexible commercial models for wholesale and enterprise deployments.
About Uniti
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Uniti.
Salary
$15k – $17k
per year
More jobs at Uniti
Similar Jobs
Customer Service Representative - San Luis, AZ
Advanced Call Center Technologies, LLC
Customer Service Representative
American Education Services
Bilingual Call Center Representative
alliancehg
Customer Care Representative
Realtor.com
Representative, Customer Service
Synchrony Financial
Customer Service Representative
Apria