HCL Group
A Subject Matter Expert in Support & Operations ensures timely resolution of escalations and incidents while adhering to SLA and quality standards. The role requires deep expertise in BMC Control M and PowerShell to drive operational efficiency, mentor team members, and engage with stakeholders. Responsibilities include validating change orders, performing root cause analysis using Python, and preparing performance reports for business stakeholders.
HCL Group is a pioneering Indian conglomerate established in 1976, recognized as one of India's original IT garage start-ups and an early innovator in modern computing. The Group operates a portfolio of companies spanning technology services (HCLTech), software products (HCLSoftware), healthcare solutions (HCL Healthcare), IT distribution (HCL Infosystems), and online education (HCL GUVI). It also invests in philanthropy, sports, and music through various strategic programs and foundations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCL Group.
HCL Group didn’t post a salary, so this is our estimate from similar listings.
37% below the average for this role
BMC Control-M Production Support Engineer
Jobgether
BMC Asset Management
Atria Group
BMC Remedy/Helix Developer
General Dynamics Information Technology
BMC Remedy Application Development Principal
Commonpoint Queens
Enterprise Control M Architect (Workload Automation)
City of Portland
BMC Control-M Operator - 3rd Shift
ASM Research