SME – Effectively manage the Query/Escalation/6Eye process as part of the BAU on the New to Bank and Periodic reviews of corporate customers of leading global UK bank

This role involves managing query, escalation, and 6Eye processes for corporate customer reviews within a leading global UK bank. The position requires ensuring error-free output through thorough compliance reviews and maintaining clear communication with onshore counterparts and clients. The ideal candidate will possess strong knowledge of corporate banking customer profiling, including CIP, CDD, and EDD frameworks, while demonstrating a proactive and collaborative approach to resolving complex issues.