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SME - Kubernetes, Terraform at HCL Group - ApplyBlast

SME - Kubernetes, Terraform

HCL Group

3 months ago

Onsite

Full Time

Senior

0 applicants

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About this role

As a Subject Matter Expert in Support & Operations, you will ensure timely resolution of escalated incidents while adhering to quality standards. Your expertise in Kubernetes and Terraform will guide the team in optimizing operations, enhancing customer satisfaction, and maintaining effective communication across business units.

Responsibilities

Ensure timely resolution and quality compliance of escalated tickets and incidents
Mentor team members and administrators in best practices for Kubernetes and Terraform
Validate change order implementation plans and participate in capacity planning activities
Actively participate in customer meetings to understand issues and ensure satisfaction
Validate root cause and trend analyses using AWS PaaS tools and present reports to stakeholders

Skills

Qualifications

Certified Kubernetes Administrator (CKA)

About HCL Group

hcl.com

HCL Group is a pioneering Indian conglomerate established in 1976, recognized as one of India's original IT garage start-ups and an early innovator in modern computing. The Group operates a portfolio of companies spanning technology services (HCLTech), software products (HCLSoftware), healthcare solutions (HCL Healthcare), IT distribution (HCL Infosystems), and online education (HCL GUVI). It also invests in philanthropy, sports, and music through various strategic programs and foundations.

About HCL Group

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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Salary

Estimated

HCL Group didn’t post a salary, so this is our estimate from similar listings.

5% above the average for this role

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