General Dynamics Information Technology
The Snow Data Analyst will join the Digital Experience Team within the GREENWAY program to analyze ServiceNow support tickets and user feedback, uncovering insights that drive user experience improvements. The role focuses on building queries, modeling data for higher‑quality metrics, and conducting customer outreach to translate qualitative feedback into actionable UX recommendations.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
40% above the average for this role
General Dynamics wants to turn competitors into teammates
Dec 8, 2025