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Snr. Manager, Customer Onboarding at KnowBe4 - ApplyBlast

Snr. Manager, Customer Onboarding

KnowBe4

13 hours ago

3.6 on Glassdoor

London, England, United Kingdom

Onsite

Full Time

Senior

0 applicants

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About this role

The Snr. Manager, Customer Onboarding leads and oversees the Onboarding Consulting team across EMEA and APJ regions, driving seamless customer onboarding and technical excellence. This role focuses on optimizing the customer onboarding process, accelerating time to first value, and ensuring long-term customer success through collaboration with internal stakeholders. The position involves managing a high-performing team, establishing best practices, and serving as an escalation point for complex technical challenges.

Responsibilities

Lead and mentor the Onboarding Consulting team across international locations
Drive development and execution of scalable onboarding and implementation processes
Oversee delivery of technical solutions and strategic guidance to customers

Skills

About KnowBe4

knowbe4.com

Headquarters

Clearwater, Florida, United States

Company Size

1001-5000 employees

Founded

2010

View Profile

KnowBe4 is a cybersecurity platform that helps organizations reduce human risk and secure AI agents through security awareness training, email and collaboration security, and AI-powered defense. Its end-to-end platform includes simulated phishing, real-time coaching, compliance training, inbound/outbound email security, incident response, and an Agent Risk Manager for AI agent security. Trusted by over 70,000 organizations globally, KnowBe4 is a Gartner Magic Quadrant Leader for Email Security and leverages 15+ years of behavior data to protect the modern digital workforce.