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Social Community Manager at Plaid - ApplyBlast

Social Community Manager

Plaid

18 days ago

4.2 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Social Community Manager at Plaid builds and manages the company's social media communities across platforms like LinkedIn, X, Instagram, YouTube, and Reddit. This role focuses on fostering customer advocacy, engaging with the audience, and shaping Plaid's brand voice while staying culturally relevant. The position involves monitoring sentiment, supporting content campaigns, and escalating sensitive situations to ensure positive community interactions.

Responsibilities

Manage day-to-day engagement across LinkedIn, X, Instagram, YouTube, and Reddit
Build and nurture community, customer love, and advocacy programs
Define Plaid's voice on social media and adapt tone for each platform

Skills

About Plaid

plaid.com

Headquarters

San Francisco, California, United States

Company Size

501-1000 employees

Founded

2013

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Plaid is a fintech infrastructure company that helps developers and businesses connect consumers’ bank accounts and financial data to apps and services via easy-to-integrate APIs and Plaid Link. Its product suite (Auth, Transactions, Identity, Assets, Investments, Liabilities, payment initiation and risk/verification tools) supports account verification, ACH payments, balance checks, transaction feeds, and underwriting. Companies in payments, lending, investing and personal finance rely on Plaid for developer-friendly SDKs, strong security controls, and compliance support to build reliable, data-driven fintech experiences.