Social Media Engagement Specialist

BJAK(24 days ago)

MalaysiaOnsiteFull TimeMedior$68,262 - $92,372 (estimated)Marketing

About this role

The Social Media Engagement Specialist at BJAK is responsible for managing day-to-day interactions across various social media platforms, engaging with audiences, and nurturing online communities to enhance brand presence. This role includes monitoring brand conversations, supporting content execution, analyzing engagement metrics, and collaborating across departments to maintain a consistent brand reputation. The Specialist will also turn community feedback into actionable insights while ensuring timely and professional communication.

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Required Skills

Social Media Engagement
Community Management
Content Support
Performance Monitoring
Cross-Functional Collaboration
Customer Interaction
Communication Skills
Audience Engagement
Brand Reputation
Fast-Paced Environment

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Qualifications

Bachelor’s degree in Marketing, Communications, or a related field.

About BJAK

bjak.my

BJAK is the leading insurance platform in Malaysia, specializing in auto insurance and a wide variety of insurance products. The platform enables users to easily compare multiple insurance providers, secure instant coverage, and fulfill road tax requirements online. Known for delivering an efficient and user-friendly insurance experience, BJAK partners with top insurers such as Etiqa and Takaful to offer comprehensive coverage options for its customers.