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oraclecloudinfrastructure
The role involves handling social media requests from credit card holders to resolve customer service requests, complaints, and queries within agreed service level agreements. The position requires proactive management of potential escalations, maintaining real-time responses to protect business reputation, and ensuring process compliance. Success is measured by first response time, quality, productivity, and customer satisfaction.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
oraclecloudinfrastructure didn’t post a salary, so this is our estimate from similar listings.