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Social Media Support Team Lead at Jobgether - ApplyBlast

Social Media Support Team Lead

Jobgether

1 month ago

Remote

Full Time

Manager

0 applicants

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About this role

This role oversees daily social media support workflows and ensures appropriate coverage across major platforms like Instagram, Facebook, TikTok, and X. The position involves monitoring team performance, providing coaching and feedback, and managing escalated customer interactions to maintain high service standards. The ideal candidate will lead a remote team while ensuring consistent brand representation and operational efficiency.

Responsibilities

Oversee daily social media support workflows and ensure appropriate coverage across multiple platforms
Monitor team performance, quality, productivity, and customer service KPIs to maintain service levels
Manage escalated and sensitive social media cases ensuring timely and brand-aligned resolutions

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.