Software Development Engineer IV - Backend
Observe.AI(18 days ago)
About this role
An SDE-4 at Observe.AI is a senior engineering role focused on building scalable, secure, multi-tenant backend platforms that power the company’s AI agent customer experience products. The role involves working on systems that process millions of call recordings daily and influencing the technical roadmap while collaborating with cross-functional teams.
Required Skills
- Software Architecture
- Distributed Systems
- Java
- Python
- Container Management
- Kubernetes
- Docker
- Postgres
- MongoDB
- Cassandra
+5 more
Qualifications
- Bachelor's in Computer Science
- Master's in Computer Science
About Observe.AI
observe.aiObserve.AI is a leader in AI-powered customer experience, offering enterprise-ready AI Agents that deliver human-like conversations and predictable outcomes. Its platform is built for noisy, real-world calls and complex contact-center workflows, accurately capturing intent, enforcing mission-critical steps, and integrating with 250+ systems. With built-in QA and governance, the agents continuously learn and improve performance. Enterprises use Observe.AI to automate interactions, boost agent productivity, and improve customer outcomes.
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