Software Engineer, AI Agent
Sendbird
About this role
Senior Software Engineer, AI Agent at Sendbird will drive the evolution of the company’s AI Agent platform to enable proactive, intelligent agent-based customer engagement. The role supports Sendbird’s mission to help businesses build AI agents and meaningful customer connections at scale for enterprise clients. It focuses on scaling the platform’s robustness, extensibility, and reliability while collaborating across product and engineering teams.
Skills
About Sendbird
sendbird.comSendbird is an AI customer experience platform for enterprises that powers intelligent, omnichannel customer service across chat, voice, and automation. Its adaptable AI agent platform helps businesses deliver conversational experiences that boost engagement and customer loyalty. Sendbird provides APIs and products to embed AI-driven support into apps and workflows, with enterprise-grade features and global operations (offices in San Mateo, Seoul, and Singapore).
Recent company news
매일경제Sendbird, a global communication platform company, announced on the 9th that it has raised the autom..
4 days ago
Built InSendbird Careers, Perks + Culture
1 month ago
PR NewswireSendbird Appoints Charles Studt as Chief Marketing Officer to Advance Company's AI Innovation and Global Reach
Jul 17, 2025
citybizQ&A with Charles Studt, Chief Marketing Officer at Sendbird
Aug 12, 2025
SiliconANGLESendbird launches omnipresent proactive customer support AI agent
Apr 30, 2025
About Sendbird
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Sendbird.
Salary
$130k – $176k
per year