Software Engineer (AI Core)

Dialpad(1 day ago)

HybridFull TimeMedior$79,550 - $95,857Engineering

About this role

Dialpad is an AI-powered customer communications platform used by tens of thousands of companies globally. The Software Engineer – AI Core role sits on the AI Engineering team and focuses on supporting and scaling Dialpad’s near real-time ML inference systems that power its AI features. The position reports to the Engineering Manager, AI Engineering and can be based in Kitchener, Ontario.

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Required Skills

Python
Asynchronous Python
Kubernetes
Redis
Messaging Systems
Distributed Systems
Machine Learning
Data Pipelines
Docker
CI/CD

+5 more

Qualifications

Bachelor's Degree in Computer Science, Mathematics, Software Engineering, or related field

About Dialpad

dialpad.com

Dialpad is an AI-powered cloud communications platform that provides business phone systems, contact center, messaging, and video to help teams connect, support, and sell. Its built-in AI—real-time transcription, Voice Intelligence, coaching, and automated call summaries—reduces manual work, surfaces conversational insights, and boosts agent and sales productivity. Cloud-native architecture and integrations with CRMs and collaboration tools make deployment and workflows seamless for distributed teams. Companies use Dialpad to improve customer experience, speed resolution, and gain analytics-driven visibility into conversations.