Software Engineer, AI (Senior, Back End)
Kustomer
About this role
An AI Engineering Lead at Kustomer develops and deploys AI agents and automation to enhance software development processes across the engineering organization.
Skills
Qualifications
About Kustomer
kustomer.comKustomer is an AI-native customer experience (CX) platform and CRM that unifies conversations from across channels into a single, centralized workspace. It automates workflows and uses AI to power faster, more personalized support, delivering omnichannel CX on one platform. Designed for customer-service teams, Kustomer combines case management, automations, and insights to streamline agent productivity and improve outcomes. The platform positions itself as the only true AI-native CX platform, enabling brands to deliver consistent, data-driven support at scale.
About Kustomer
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$130k – $215k
per year