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Software Engineer, AI/ML at Genesys - ApplyBlast

Software Engineer, AI/ML

Genesys

1 month ago

Hyderabad, Telangana, India

Hybrid

Full Time

Medior

0 applicants

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About this role

This role advances large-scale conversational AI systems that power intelligent customer and employee interactions across thousands of organizations worldwide. The position involves building and optimizing production-grade AI services to improve intent understanding, response quality, and system reliability at scale. You will operate at the intersection of software engineering and applied machine learning, influencing architecture decisions, model performance, and platform scalability.

Responsibilities

Design and develop scalable AI driven systems
Build and optimize real time AI pipelines
Fine tune and optimize large language models

Skills

Qualifications

Bachelor's degree in Computer ScienceBachelor's degree in Software EngineeringBachelor's degree in Data ScienceMaster's degreePh.D.

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

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Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.