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Software Engineer — Automation & Reliability at Salesforce - ApplyBlast

Software Engineer — Automation & Reliability

Salesforce

11 days ago

5.0 on Glassdoor

Mexico City, Mexico, Mexico

Onsite

Full Time

Junior

0 applicants

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About this role

This early-career software engineering role focuses on building AI-powered automation and strengthening system reliability within a production environment. The position involves investigating support cases, troubleshooting issues, and developing intelligent tools to eliminate manual work and prevent recurring problems. It offers hands-on mentorship and opportunities to grow into broader product and platform engineering roles.

Responsibilities

Investigate and resolve support cases and production defects
Build automation for recurring tasks and AI agents
Develop AI agents and workflows to classify cases and retrieve knowledge

Skills

About Salesforce

salesforce.com

Headquarters

San Francisco, California, United States

Company Size

10001+ employees

Founded

1996

View Profile

Salesforce is the #1 AI CRM, helping companies become Agentic Enterprises where humans and AI agents drive customer success together on a unified AI, data, and Customer 360 platform. Its product portfolio includes Agentforce, Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Tableau, Slack, MuleSoft, and AgentExchange (formerly AppExchange), spanning industries from financial services to healthcare to retail. Businesses use Salesforce to manage customer relationships, automate workflows, deploy AI agents, and deliver personalized experiences at scale across every channel.

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